At card games, we take your privacy seriously. This Privacy Policy explains exactly what personal information we collect from players in the Philippines, how we use it, and the rights you have over your own data. Please read this page carefully before registering or using any part of our platform.
A clear breakdown of the personal data card games collects, how it is used, and how long we keep it.
When you register an account on card games, we collect the personal information you provide directly, including your full name, date of birth, email address, and mobile number. We also collect your preferred payment details when you make a deposit through our Deposit page, such as your e-wallet account reference or bank transfer information, though we do not store full card numbers on our servers. During the identity verification process required for account security and regulatory compliance, we may ask you to submit a government-issued ID or other supporting documents to confirm your identity as a player based in the Philippines. In addition to information you provide directly, we automatically collect certain technical data when you access the platform, including your IP address, browser type, device model, operating system, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for players across the Philippines. We may also collect information about how you interact with specific game sections — such as Slot Game, Slots, and Bingo — to help us understand usage patterns and improve platform performance. All information collected is limited to what is genuinely necessary for the purposes described in this Privacy Policy.
The personal information we collect is used for a limited set of clearly defined purposes that are necessary for operating the card games platform and fulfilling our obligations to players in the Philippines. We use your registration details to create and manage your account, verify your identity, and ensure that only eligible players can access the platform. Your payment information is used solely to process deposits and to maintain accurate records of your account balance and transaction history. Technical and usage data is used to monitor platform security, investigate potential fraud or prohibited conduct, and improve the reliability and performance of our games and services. We may use your email address or mobile number to send you important account-related communications, such as deposit confirmations, security alerts, or updates to this Privacy Policy — we do not send unsolicited marketing messages without your explicit consent. Where required by Philippine law or by a competent regulatory authority, we may use your personal data to fulfil legal obligations, including anti-money laundering checks and responsible gaming assessments. We do not use your personal information to make automated decisions that produce significant legal effects without human review.
card games does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — this is a firm commitment we make to every player on our platform. We may share limited personal data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers, but only to the extent necessary for them to perform their specific function. All third-party service providers we work with are contractually required to handle your data securely, use it only for the purpose for which it was shared, and comply with applicable data protection standards. In cases where we are legally required to disclose personal information — for example, in response to a valid court order, regulatory investigation, or law enforcement request under Philippine law — we will comply with that obligation and, where permitted, notify you of the disclosure. We do not share your personal data with other players, with unaffiliated third-party websites, or with any entity outside the scope of what is described in this Privacy Policy. If our business structure changes in the future, such as through a merger or acquisition, we will ensure that your personal data continues to be protected in accordance with this policy and that you are informed of any material changes.
We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the card games platform is encrypted using industry-standard secure protocols, ensuring that your login credentials and payment details are protected in transit. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff who handle player data are trained on data protection responsibilities and confidentiality obligations. We conduct regular security reviews of our systems and processes to identify and address potential vulnerabilities before they can be exploited. In the event of a data security incident that affects your personal information, we will notify you and the relevant Philippine regulatory authorities in accordance with applicable data breach notification requirements. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your card games account and to keep your login credentials confidential. If you suspect that your account has been compromised, please change your password immediately and contact our support team using the email address listed in the footer of this page.
We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Account registration data and transaction records are typically retained for the duration of your active account and for a defined period after account closure, in order to comply with financial record-keeping and anti-money laundering requirements. Technical and usage logs are retained for a shorter period and are used primarily for security monitoring and platform improvement purposes. Identity verification documents submitted during the registration process are retained in accordance with the verification requirements applicable to our platform and are securely deleted once the retention period has expired. If you request the deletion of your personal data, we will assess your request in accordance with our legal obligations and inform you of the outcome within a reasonable timeframe. Where we are legally required to retain certain data beyond your requested deletion date, we will explain the reason and ensure that the retained data is not used for any other purpose. Once the applicable retention period has passed, your personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual.
As a player based in the Philippines, you have a number of rights in relation to the personal information that card games holds about you, in accordance with applicable Philippine data protection legislation. You have the right to request access to the personal data we hold about you, and we will provide you with a copy of that information within a reasonable timeframe upon receipt of a valid request. You have the right to request the correction of any inaccurate or incomplete personal data, and we will update our records promptly once the correction has been verified. You have the right to request the deletion of your personal data in certain circumstances, subject to our legal obligations to retain specific records as described in the data retention section above. You also have the right to object to or restrict the processing of your personal data in certain situations, and to withdraw any consent you have previously given for specific processing activities. If you wish to exercise any of these rights, please contact us using the support email address listed in the footer of this page, and we will respond to your request in accordance with our obligations under Philippine law. We will never penalise you for exercising your data rights, and all requests will be handled with care and confidentiality.
The card games platform uses cookies and similar browser-based technologies to support essential platform functions, improve your experience, and help us understand how players interact with our games and pages. Essential cookies are required for the platform to function correctly — for example, to maintain your login session and remember your preferences between visits — and cannot be disabled without affecting your ability to use the platform. We also use analytics-related cookies to collect aggregated, anonymised data about how players navigate the platform, which pages are visited most frequently, and where technical issues may be occurring. These analytics cookies do not identify you personally and are used solely to improve platform performance and content relevance. You can manage your cookie preferences through your browser settings, and most modern browsers allow you to block or delete cookies at any time, though doing so may affect certain platform features. We do not use cookies to serve third-party advertising or to track your activity across other websites outside of the card games platform. By continuing to use the platform after being informed of our cookie practices, you acknowledge and accept the use of cookies as described in this section.
card games reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features, and any updates will be published on this page with a revised "Last Updated" date at the top. We will make reasonable efforts to notify registered players of significant changes through the platform or via the email address associated with their account, but it remains your responsibility to review this page periodically to stay informed of the current policy. Continued use of the platform after an updated Privacy Policy has been published constitutes your acceptance of the revised terms. If you disagree with any changes to this policy, you have the right to stop using the platform and to request account closure by contacting us at the support email listed in the footer. The most recent version of this Privacy Policy will always be accessible from the footer navigation on every page of the card games platform. We encourage all players to bookmark this page and check it regularly, particularly if you have questions about how your personal data is being handled.
Quick answers to what Philippines players most often ask about data and privacy on card games.
No — card games does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used only for the purposes described in this Privacy Policy, such as account management, payment processing, identity verification, and platform security. We may share limited data with trusted service providers who help us operate the platform, but they are contractually bound to use it only for their specific function and to protect it in accordance with applicable data protection standards. If you have any concerns about how your data is being used, you can contact our support team at the email address listed in the footer of this page.
You can exercise your data rights — including the right to access, correct, or request deletion of your personal information — by contacting our support team using the email address shown in the footer of this page. Please include your registered account details in your request so we can verify your identity before processing it. We will respond to all valid data rights requests within a reasonable timeframe and in accordance with our obligations under Philippine data protection law. Please note that certain data may need to be retained for legal or regulatory reasons even after a deletion request, and we will explain this clearly if it applies to your situation.
Yes — card games takes the security of your payment information seriously. All data transmitted between your device and our platform is encrypted using industry-standard secure protocols, and we do not store full payment card numbers on our servers. Payment processing is handled through trusted third-party payment channels that comply with applicable security standards for financial data. Your deposit history and account balance are stored securely within your account and are accessible only to you and authorised platform staff. If you have any concerns about a specific transaction or the security of your payment details, please contact our support team immediately using the email address in the footer.
Our support team is here to help players across the Philippines with any privacy-related concerns. You can also visit our FAQ page for quick answers, or create a free account and start exploring card games today.